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Deductions & credits
@DawnC, Your solution doesn't work because the following question does not appear.
"4. On the next screen, answer Yes toDo you have an account with ItsDeductible Online?"
I called support and they say a bug is causing this. Apparently, it's been an issue for a few weeks, but they still do not have a fix.
‎April 13, 2020
12:29 PM