If you are using TurboTax online edition, I would suggest you clear cache and cookies on your web browser. Here are the steps:
- Check your internet connection. Try to log out and sign back in the program.
- Clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
- And try again
To enter your foreign tax credit information, follow here:
- Open up your TurboTax account and select Pick up where you left off
- At the right upper corner, in the search box, type in "foreign tax credit" and Enter
- Select Jump to foreign tax credit
- Follow prompts
@callister-m
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