Deductions & credits

Hi @AmyC,

Thanks for the reply.  I clicked your link for a form, but it came up as more of a tax problem page (a bunch of boxes & tabs for costs for the questions from TT or a CPA), not a technical help/programming issue page, I was unable to find help with my problem. 

I did look around that part of the website & found a request for a live person.  After asking & answering some questions to get one, I received a response that I needed to be working on my taxes before I could get a live person, so a dead end there.  Since I'm about or close to 1/2 way through, I figured it had to be because it's the 2016.

 

I believe my problem is a technical support issue rather than a tax question anyway.  I have my charity deductions categorized correctly, however they're showing up as income in the importing documents section and I need to know how to fix it or find out if my copy is defective.

If you have any way to help me with this, I would so appreciate it!

 

Tina