The question should have been - why won't it allow a correction to 2019 HSA data entered?
Your response did not help.
When entering the HSA information the page with "Let's enter Doug's HSA contributions" had a box for entering contributions with drawn. The person entering the information misunderstood the question and entered the entire 2019 contribution as "withdrawn", thinking it referred to distributions.
Afterwards, when we were trying to correct that page would not display and after responding to the page "did Doug have Medicare at any time in 2019" the program would revert back to the main wages and income page.
After multiple tries the page "Let's enter Doug's HSA contributions" did appear, we removed the error and the program corrected and we filed the return.
I notice that the question asking about contributions withdrawn no longer appears.
Your response didn't help.
The first option you gave says to verify that code W is entered in box 12 on form W-2. It isn't because it doesn't apply to the W-2's entered, so we didn't follow through with the deleting.
The second option doesn't work because when we go to Wages & Income no option to "Show more" displays.
