Same issue here! I filed Jan. 31st and TURBO TAX NEVER ASKED FOR THE FORM! I trusted that they were "experts" and would tell me if I was missing something. Nope. 8 weeks go by and I get a letter from the IRS stating that they needed the form. So I then went through the steps with turbo tax to fix my tax return (which was a significant amount less) and then faxed the form to the IRS. That was 2 weeks ago and when I check on "where's my refund" it says "processing"...same thing it has said since I filed 3 months ago. And now, with Covid-19, the IRS phone lines are shut down so I am left with absolutely no answers. I called turbo tax again today because I had to delay my auto debit fee for their services (due to the fact that I have no money) and while I had a support tech on the phone I explained my situation in hopes he had some answers for me to which he replied that it sounded like a gliche in their system when they didn't prompt me to upload the form and let me file anyways. I will never use turbo tax again!!!
