The turbotax 2019 home and business program would freeze for me every time when we completed personal income, and on multiple persons files. Always in the same place, "done with personal income".
We called turbotax help and they would update the windows 10 machine all the way, clear cookies and run as administrator (right click properties on the desktop icon to set) and alone these would not do it. "Run as administrator" removed our network server from the list of available places to open the files from.
It was then I realized that this f*ing program would only run with files stored locally on C drive or desktop. This is a new change for 2019. We are a normal business that uses a server architecture with automated backup so this is very frustrating to network administrators. (Don't get me started on Quickbooks)
(Solution) Move last years files to the desktop, start new tax returns and import data from last year files, then save to a new 2019 folder on the desktop. So far, this is working.
