Thank you for your response. TurboTax is correctly computing my allowable itemized deductions, net of for example the 7.5% bar for medical expenditures. On the screen you refer to, I can select a drop-down which shows a detailed itemization of these deductions, totaling (net) significantly more than the standard deduction. But on the same screen, the program is showing that my refund under either case will be the SAME, and it recommends that I use the standard deduction. Also, the program is not letting me manually switch to itemized deductions. I can initiate this from the same screen, indicating that I want the program to use my itemized deductions. But after a few clicks, I am back at the same screen showing me that I should use the standard deduction.
I called the Help line (after running the Intuit VRU gauntlet), and they finally confirmed that this is a bug which they are now working on.
