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Deductions & credits
Yes, I agree, my software is not up to date.
However, when I download the update path ("w_perrelsuperpatch_ttax_[phone number removed].exe"), and go to install it, i get the message "TurboTax 2019 is not installed. Please install TurboTax 2019 first and then re-run this update"
So, i then uninstalled and re-installed, and I get the same messages. At this point, I believe I have some sort of glitch in the software download, and I need an updated program exe file. Not sure how I go about doing that; perhaps Intuit can provide some follow up.
March 21, 2020
3:24 AM