I am the accountant and an employee advised their W-2 had the same error. To correct, our payroll processor said it would take 8 weeks to revise. Could I tell the employees to file by ignoring box 10 while the W-2 is being amended.
When I called our payroll processor, they said when the W-2 is going to be amended, there should be nothing in box 10, but an amount under box 12 and the wages would go up by the same amount. I didn't think this was correct because health FSA is pre-tax. I called the IRS and they seemed to be not knowing eventhough they are the department that created these rules.
Thanks for all your help.
