I’m personally losing around $3k if I hit “submit” for state using TurboTax until they fix this. The greater your house is over $666k, the more money you are losing because of their incorrect average mortgage balance calculation (compared with your marginal tax rate, of course). Bottom line is if you have a home over $666k and refinanced last year, you are without a doubt losing qualified deductible interest on your home and are being shorted a valid CA refund due to TurboTax's erroneous calculations / shoddy unpatched software.
Every time I call turbotax, they say somebody will be emailing me. Nothing. no emails. Nobody on their team monitors this site either -- not one posting from an actual TurboTax employee. Not one.
I like the idea of messaging people at Intuit with public profiles. How about you post this thread on their company profile pages so their colleagues see how devoid of accountability their organization is.
