When you are here on a J-1 Student Visa, you cannot count the days present in the U.S. To satisfy the Substantial Presence Test. Before you can file using Form 1040 using TurboTax, you must be classified as resident alien for tax purposes. While on a J-1 Student Visa you cannot count the days for any part of five calendar years. If you are here on a J-1 non student visa, you are exempt from counting days for any part of two years in any six-year period.
If you friend entered the country in 2019 she could not be considered a resident alien should have filed a Form 1040-NR for a nonresident. TurboTax does not support Form 1040-NR return. You will need to use Sprintax to file a Form 1040-NR return. If you have questions you can contact Sprintax Help for assistance.
She will need to a Form 1040-NR prepared and then amend the return she filed through TurboTax. She might owe some taxes as the Form 1040-NR does not have the same deductions as the Form 1040.
She will need to File a Form 1040-X to amend the return. TurboTax does not support Amending a return going from a Form 1040 to a Form 1040-NR. If Sprintax is unable to do the amendment, she might need to consult a local tax professional in her area.
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