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Deductions & credits
I was told yesterday that my investigation is still being reviewed by Intuit (they provided me with the investigation #... I reminded them that taxes are due just a month away) -- the agent noted it will take another couple business days and then will respond with an outcome. Allegedly the agent took copious notes, and stated that if it's confirmed they will be building a listing of all affected users.
We shall see what comes of this. If there isn't a patch to correct the issue, I will be escalating to their senior management, as I've saved all my records and conversations with where it's acknowledged in its current state there is no solution, except for a patch, other than to manually correct the forms by hand and mail them in (...which is an admission their software is generating calculating errors requiring manually overriding what can't be corrected due to its forced calculation)