@josef104
Thank you. I appreciate your effort.
On the screen with the heading "Here's what we have so far", there is the message "You have $XXX in employer-provided care benefits. In order to receive this credit, your expenses below must be more than this amount."
Look at the sum of the Box 10 entries on two of your three W-2s. You will see that the expenses you entered did not exceed this amount, therefore, your expenses were reduced to zero, because none of them were eligible for this credit.
Why? Because you can't take a credit on amounts paid for with tax-advantaged dollars. You already got a tax benefit because the amounts in box 10 were removed from Wages in box 1 on your W-2s. Therefore, until you spend more money on child and dependent care than you had in your FSA (this is what Box 10 is referring to, a Dependent Care FSA), there is no chance of getting the credit.
Hence the expenses were zeroed out.
As for the display issue, where it incorrectly says that you have less than $6,000 in earned income, that is indeed just a display issue, and if you ignore it and continue on, the calculations will be correct.
And as I think I noted above, this display issue is scheduled to be updated later this week.
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