Diagnostic file: 613291
Support call # : [social security number removed] (not very helpful - spent significant amount of time on hold and did a screen sharing session with tech support. They had me walk me through everything I entered starting from my Wages... before I could even explain the issue fully). The TT ads are misleading - forget the common guy, even TT support can't figure this out... 🙂
Yes, two issues, related or unrelated.
I am using TT premier, Windows desktop edition.
I have both issues:
- The earned income showing less than $6000 even though it is much higher
- The entered expenses showing $0 even after entering a value two screens later
The workarounds described in the thread did not work for me.
