Deductions & credits

Ok, I'm using the Turbo Tax Deluxe software. I have a 1098-T. It does not ask me for all of the information on the form. I have walked thru it several times. Under deductions/credits, I go to education expenses. It asks if I have a 1098-t or 1098-Q. I select yes. Then it asks if I had the ESA or qualified education program. I select 'no' and it takes me to the 1098-T screen. There is $0 for tuition and it won't allow me to edit that. It tells me I entered it earlier. Um, where? I can't find where to enter it.

 

I have followed steps exactly what it shows in posts on this site and I don't get some of these options. I have used Turbo Tax for many years and never had this issue.

 

Any suggestions?