I'm having aproblem with how TT2019H&B is treating (or failing to treat) my senior college student's final 1098T.

My son is a senior. Will graduate university for BA degree in ASU.  His 1098T box data should be enter-able in Step-By-Step manner, but this fully-updated version of TT2019 H&B may be glitching, as it is not allowing for it . His Box 1 amount (Payments received...) in 1098T is much larger  than his Box 5 scholarships and grants. His scholarships and grants DO NOT EXCEED his tuition and fee expenses.  In fact, my outlay for these costs was a few thousand greater than noted by ASU in box 1.  I had to revert to "Forms view" and forcibly enter the 2019 1098T data.  Now, TT is telling me that "It Turns Out (your son's) Educational Assistance Counts as Income."   My son is fully dependent upon me and has been for all 4 years of college.  The school's scholarship/grant money was meager at best...and now, in his final year, it must be counted as INCOME?  Something is not right here.  Are you guys having issues with the software?

O/S = Windows 10 pro...fully updated. 2019TTH&B on same machine as prior year 2018TTH&B w/successfully transferred data.