Deductions & credits

I finally received my refund as well.  But I will NEVER EVER use TurboTax again.  This was the last straw.  It is common for people to forget about the terrible customer service they received once a problem is resolved.  But I plan to tell everyone I know about how we were all screwed by Intuit.  I will do my best to cost them as much business as possible after this experience.