This is our issue as well. We have carefully checked, removed and re-entered W-2 information for both of us. Showing over 6K for each parent yet the download is saying we do not have over 6K in earned income and asking whether we were disabled/student in order to proceed with childcare credit. We are waiting on a fix from TurboTax. With this many people commenting I would have expected a fix by now or instructions from one of the Experts acknowledging issue and timeline for fix. Very frustrating!
