I have the same issue. I started in Premier Online. I then purchased PC Deluxe with state return (cheaper). My refund in PC Deluxe was smaller than in ONLINE Premier. I had sold a stock portfolio & decided to upgrade to Premier on PC. My refunds on PC Premier did not increase to match the Online Premier numbers. Is this a bug in the TT software? I attempted to contact TT support. I filled out the form, then called. I could not get past the robot agent. No help at all. The robot agent got stuck on "refund". ALSO, I checked to make sure that I have the latest updated version of PC Premier.
How do I obtain a refund for my Premier PC upgrade?
