I have the same problem as the other customers.
Sold my old home and bought a new one in 2019. The new house's mortgage was bought out by another institution so I have 3 1098s.
TurboTax is reverting my response to the special situations question (Mortgages taken out after 12/15/17 total more than $750k) to yes, even though it should be no - removing my deduction.
I cannot enter 0 for the Outstanding mortgage principal as suggested by the first TurboTax suggestion. And following the steps suggested by the other TurboTax person results in the same outcome as when I did it the first time on my own.
This seems to be a clear software issue. How do we override or fix?
