I am having the same issue (loan refinanced and purchased by another bank so total inappropriately appearing to be more than 750k and TurboTax reverting my input). I appreciate your suggestion about entering zero but this is for the IRS 2019 publication and doesn’t seem to jive with what you’re saying:
”Box 2. Outstanding Mortgage Principal
Enter the amount of outstanding principal on the mortgage as of January 1, 2019. If you originated the mortgage in 2019, enter the mortgage principal as of the date of origination. If you acquired the mortgage in 2019, enter the outstanding mortgage principal as of the date of acquisition.”
Any further suggestions appreciated. You’d think TurboTax could figure out the total mortgage based on the origination and acquisition dates...
