Deductions & credits

I am also having this issue. My original loan was sold in Jan 19 and in mid year 19 I re-fi'd to a VA IRRL loan. So I have 3 1098's. There is a bug in the Turbo Tax. I check the "No , none of these apply...." and Done and all seems well. TT then reverts this to "Yes,,... " and my taxes go from $2xxxx refund to -$4xx DUE. Pictures are attached. This is very upsetting and needs an immediate fix. I will not continue using TT until/unless it is fixed.

ttached.