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Deductions & credits
Right, I appreciate the user research to find the likely hold-up in the process. But, what bothers me is that TT does not have people in these threads just giving this simple explanation. Or that TT incorrectly updated their available forms list when something is actually not yet available. Just communicate with your customers. Don't send people into an endless filing loop with no resource to explain the issue. We will understand if something is out of their hands. But from what I've read from others it seems their support doesn't even know. Fingers crossed we can file after the 28th.
‎February 23, 2020
8:00 AM