As a test, lets delete the W-2 and re-enter it manually. TO do that, under the Personal Income tab work through "AS IF" you're going to enter another W-2. But do not click the "Add Another W-2" button. Instead, click the DELETE button next to the problem W-2, YES to confirm the delete, then click DONE.
Now go back in and manually enter the W-2 anew. Made sure that for box c, Employer's name and address, that "U.S. Address" is selected.
Then for this test, leave box 12 completely blank. Work it through and click that DONE button again, so your new entry will "take".
Now go under the REVIEW tab and run your checks again. Let me know if it fails or passes. Don't do anything after that, as what we do next depends on the results of this test.
