@tdevil184 @burningman
Before the fix by TT yesterday I had filed 3X and got 3 rejections (very frustrating) and finally, after following the directions below, it worked and my Fed was accepted in about (1) hour.
Try this method (although I am not an expert).
1) Make sure you first DELETE the car you entered in Form 8936.
2) Click continue (or next), so you advance to the next screens or section,
3) Sign out of TT
4) Because you are having issues, you might need to clear your cookies & cache. I personally don't like to do as I lose a lot of pre-fill info on web sites.
5) Log back into TT and go to Form 8936. Make sure your car info is NOT showing up
6) Enter just the data on the first page (VIN, bought date, delivery date, etc.), and click to move to the next page.
7) This step is important, DO NOT enter 7,500 on the next page, it should auto-fill, then click continue.
😎 BEFORE you e-file again, view (or print) Form 8936 from TT to verify the numbers and credit are correct,
9) Go ahead and run through ALL the Fed and State sections. Most will be pre-filled from previous, some items are not. That's what I did to make sure all was well.
10) Run the Fed & State error checks, and then e-file again.
You can also call TT directly and speak to a live person without having to pay for the live service because it's a technical issue, not a consultation. I hope that helps you & others who are having difficulties.
“TurboTax has released an update to Form 8936. Follow these steps to insure that TurboTax is using the updated Form 8936.
