I am encountering the same issue. After entering the first 1098, I never got a question of whether the loan was paid off. Only if it was a HELOC or a refinanced loan, to which I answered yes. This is a TERRIBLE glitch on Turbo Taxes part! I went from getting a return of $4K plus to owing $200!!! and seeing that my $24,000 in mortgage interest was not counted AT ALL as a deduction!
