According to this Turbo Tax link ,you are to rent the home for up to 3 years after you move out before you sell to avoid capital gains taxes. Unfortunately, i cannot see your screen to offer any advice on how to avoid this error message.
If you working in Turbo Tax online, i would advise connecting with a credentialed agent so they can look at your screen to see why you are encountering this issue. it is worth the effort.
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