Thank you - believe me, we tried that - a couple times. I took both 1098s out and re-entered them, doing a very careful step-be-step with my TurboTax helper to make sure all the right boxes were checked and so forth, and the problem persisted. My TurboTax helper has 9 years in her role and knew the system backwards and forwards - never saw anything like this and agreed with me it’s a software problem.
I’ve been using TurboTax for nearly 20 years - never had an issue like this.
