When you are entering multiple form 1098s into TurboTax it is important to enter the information accurately so the program can calculate any limitations that may apply to your situation.
If you refinanced your mortgage during 2019 on the refinanced mortgage a common issue is putting in an amount for Box 2 for the amount of the balance due on the mortgage. The information for this box is asking for the balance due on the mortgage as of 01/01/2019. On a refinanced mortgage the amount is $0.
The same is true if your mortgage was sold during 2019 the amount that belongs in Box 2 is $0
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