The information in box 2 for refinanced mortgages needs to be $0. The box is asking about the loan balance as of 01/01/2019. It you refinanced the mortgage in 2019 or the loan was sold in 2019 the beginning balance as of 01/01/2019 is $0.
By changing the amount to $0 for box 2 the program will not limit the amount of interest as a deduction unless your loan balance is over the $1,000,000 limit for a loan taken before December 16, 2017 or $750,000 for loans that started after that date.
Link to Can I Deduct my mortgage interest.
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