I also contacted Help Desk and all they did to remediate it was refund my payment because the agent nor her peers could figure the issue out. Another issue is that once you printed, the forms required to make the changes to send in (file by mail), werent included in the print folio, but they were listed in the forms section of my return. That prevents people from being able to file by mail as suggested. Now that my money is refunded, I am going to try and do the Windows downloaded version, as you can manually go to each form and enter in the data that way vs online version - a little bit of an effort, but I dont feel like changing tax prep after a decade of using TurboTax.
