I ran into this problem also. The questionnaire did not lead me to the question of "enrolled in program leading to a degree..." and yet somehow came to the (inaccurate) conclusion that she was not enrolled in such a program. I had to go to the student info worksheet and manually check the box (no box was checked on the form). After that, the program worked properly to allow the use of the American Opportunity Credit. This appears to be a program flaw.
