VictoriaD75
Expert Alumni

Deductions & credits

Are you using a Mac and/or VPN?

 

If you are using a VPN, you will need to disable and try downloading from ItsDeductible again. 

 

For Mac users, try to uninstall and reinstall your TurboTax software.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"