The other limiting factor for the child and dependent care credit is the amount of tax that you owe, as it is a nonrefundable credit. That may be what is limiting your credit, and it is what I would check next.
Here is how to check to see if your other credits have already reduced your tax to zero:
- Log in to your tax return at TurboTax.com.
- Click on Tax Tools on the left side of the screen (you may need to click on Continue in the center first).
- Click on Tools.
- In the box that pops up in the center, click on View Tax Summary.
If there is a 0 on the line Total Tax, then that is why you see less than the full amount of the credit.
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