Dave,
Thanks for your very helpful email. Unfortunately, I never get to the Step 2 question (nor anything after that)...after choosing "Tax Credit", I next get a question on "Reporting Foreign Taxes Paid", where I click on "Continue"; then a screen entitled "No Other Income or Expenses", where I click on "Yes"; then the screen where I input my country of Residence, the date the taxes were paid, I enter that information and click on "Continue"; then the question on Tax Carryovers, where I enter "No"; then it dumps me back to the "Your 2019 Deductions & Credits" summary page...
