Why is TT taxing qualified 529 distributions?

I withdrew an amount from my daughter's 529 in the amount of her expenses for the year, all in the same calendar year.

 

TT is taxing me on a portion of it.

 

The TT Form 1099Q has two columns for Computation of Taxable Distribution - one for Regular Tax and one for 10% Additional Tax.  The 10% Additional Tax column has Line 1, distribution, and Line 2b/c Qualified Higher Education Expenses, as the same, correct number, so no 10% excess tax.

 

But the Regular Tax Column has a number $10,000 lower for the 2b/c Qualified Higher Education Expenses amount, so line 3, Excess Contribution, is 10,000.  It then calculates the percentage that is earnings, etc., and comes up with $4,000+ that is taxable.

 

Why is 10,000 of expenses excluded?  I checked the 1099Q and 1099T forms many times, and they all have the same numbers that match.

 

I saw this from last year - https://ttlc.intuit.com/community/retirement/discussion/withdrew-money-for-son-s-undergrad-ed-expens... - but I see nowhere to define any amount to be used for a tax credit (for which we don't qualify).  The path suggested in that answer doesn't exist in TT2019.

 

I also found a similar problem "solved" last year - https://ttlc.intuit.com/community/college-education/discussion/why-would-529-earnings-be-taxed-if-qu... but the URL to what appear to be an Intuit support explanation/fix is no longer valid ("TurboTax Support has moved")