Gary, you are the only person I am seeing with this issue. I checked investigations to see if anyone had reported an issue. You can fill this form out for someone to call you. Maybe another set of eyes and they can start an investigation, if needed. I am sorry you are having such a problem.
Maybe try the steps for stuck data while at it.
- Delete the form:
- How to Delete
- Log out of your return
- Try one or more of the following:
- Don't use Internet Explorer.
- Clear cache and cookies,
- Sign in using a different browser.
- Sign in using a different device.
- Log back into your return.
- Enter the form again.
Good luck and do let us know!
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