Still unable to efile state

This is the third time I've post my problem.  I've talked to support twice with no resolution.  I purchase TTPremier for my desktop from Amazon and downloaded it & updated. When I go to file and pay for my state efile to California, the payment screen doesn't work.  None of the links work.  So I can't pay, which means I haven't been able to file my taxes.  Support sent me an online coupon, but I can only use it once, and I have to enter in everything I already entered again manually.  I paid for 1 state filing free, and efiling for federal for many.  Can anyuone recommend what I should do now?  Turbo Tax doesn't seem to want to fix this problem.