State tax filing

SOLUTION!!

It is messy, but it just worked for me. So, I remembered that I had a ton of problems with the Activation window getting hung up and not allowing me to go forward (I started my tax returns over a month ago, but that is another story), and I found the solution was to change the display to 800 X 600. 

I just tried it, and wa-la, I was able to go all the way through the process and submit my OR State return.

Give it a go, and then revert back to your normal display as soon as you have completed the submission.

Oh, it was messy because I could only view part of the screen - probably because I have my view set at 125% and it didn't occur to me to adjust that until after I completed the process. Probably best to do 100% at 800 X 600. 

I'm pretty sure the customer support staff hasn't been informed about this workaround, because I was on the phone with them for 45 minutes last month about the activation window, and no one offered that solution. But I found the advice to change the display settings on this community forum, and it worked!