I have found so many stock answers from "EXPERT" status "Employee..." are not helpful at all. They are simply regurgitating information found on the Intuit website, and not speaking to specific problems we are posting about and trying to get real people to care and answer. This is very frustrating.
TurboTax seems to have become nothing but a database that is taking our money for their reputation. We used to be able to get real help for our problems. This year, I have been sooooo frustrated by the lack of true help for problems that a lot of people are having.
I'm having the same problem you described- but in Oregon, and I gave you a thumbs up for making this post. You described the problem perfectly, and it should have solicited a real answer from a real expert.
I hope one shows up to help you, and me, and whoever else is dealing with this ridiculous issue that should have been quickly addressed with true technical help!!
