State tax filing

The details transferred over correctly from the Federal data input.  The details show up correctly in the state return.  However, the state return summary page under investments for cap gains shows zero and no tax due.

This is incorrect.

 

Is there contact info where I can get with someone directly that can assist with this?

 

This actually does not work.

I get a number to call with an ID.  Then automated response that they just send a link that has no answers relating to my question.  I ask to speak to an expert, and get put on hold, then silence/disconnect.