Unable to efile my California return

I finished up my taxes and did all the preliminary steps to efile.  However, when I go to file my state and federal returns, and I get the "Let's Complete Your Purchase Online" screen.  It prompts 'select continue to connect to our secure online store to finish up your order'.   The screen is dead.  The continue button doesn't work, the 'We can help you here link doesn't work.  Only the exit button.  I cannot get any further than this.  Please help.