Final check flagging 1099-R line 14 State Tax withheld

When trying to e-file both my federal and NY state taxes, the program wants a final check before e-filing. The final check flags a 1099-R form data on line 14 State tax withheld claiming that the correct amount entered exceeds the gross or state distribution.  The state distribution 16 on the 1099-R form is empty. Apparently for NY, line 16 can be left blank. But even if the amount entered on line 16 matches line 14, the program keeps flagging the line 14 entry in an endless loop.

This problem appears to be a programming bug not allowing me to file my taxes. Please fix or help me with a work around. Thanks.