Anonymous
Not applicable

State tax filing

3-15  Completed both federal and state returns.  Transmitted the federal return.  Received a TT email that it was accepted.  Tried to submit California return but TT program prevented it. Was informed that there is a bug and the fix would be available 3-19, I would be notified by email

 

3-19 Received the support email at 4:00pm PT.  Attempted to E-file the CA return.  Same failure remains. Called TT support, case number [social security number removed].  The rep had me clear cookies ,  reboot and try it again. Still fails the same way.  She said I could  mail a paper copy to the state.

 3-20   I have decided to mail the return to the state.  I request the $25 refunded since TT could not provide this service.