
Anonymous
Not applicable
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
State tax filing
3-15 Completed both federal and state returns. Transmitted the federal return. Received a TT email that it was accepted. Tried to submit California return but TT program prevented it. Was informed that there is a bug and the fix would be available 3-19, I would be notified by email
3-19 Received the support email at 4:00pm PT. Attempted to E-file the CA return. Same failure remains. Called TT support, case number [social security number removed]. The rep had me clear cookies , reboot and try it again. Still fails the same way. She said I could mail a paper copy to the state.
3-20 I have decided to mail the return to the state. I request the $25 refunded since TT could not provide this service.
March 20, 2021
9:43 AM