Ok, it seems that the problem was with my wife's payroll company, Paychex. They mistakenly withheld state taxes for NJ AND PA, which they should NOT have done, and this caused problems with our return. She was able to get it sorted out after an hour and half phone call with Turbo Tax and we now have to file a paper return. Paychex apparently also made the same mistake in 2020 so we'll have the same problem next year. Oh boy! Something to look forward to.
Thank you everyone for your help, we greatly appreciate it.
Best regards,
John
