State tax filing

After a month of waiting for turbotax to fix this, I signed up with a different brand tax prep software today and did my taxes all over again.  The dollar amounts were essentially the same, and there was no glitch telling me to fix my NYS return.  I was able to file both federal and state, no problem.

 

Frustrating that I had already paid for turbotax federal and state before I knew there was going to this turbotax glitch, and I had to wait a full month later than I should have to file.

 

What are the odds that turbotax refunds my payment for 2020 since I didn't file with them and had to pay for another brand's software because turbotax wasn't working?  Or at least credits me the cost to use for my 2021 taxes next year.  I'm not holding my breath.  If they aren't able to do so, I'm sure I'll continue to use the other brand for the next 50 years.