If your W-2 shows two lines for State Income/State Tax Paid, only enter one line for State Income/State Tax (whichever state had State Tax withheld).
One line may have MA, with an income amount/tax paid amount.
The other line may have a state abbreviation (NY, for example) and may have an income amount shown, but no State Tax withheld.
If this applies, don't enter this line. If you are a a MA Resident, TurboTax will add both Income lines together to report your total income in MA.
If the second line shows another state (NY, for example) and an Income Amount/Tax Withheld amount, don't enter the Income Amount, just the Tax Paid amount for the other state.
Click this link for more info on filing Multiple State Returns.
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