State tax filing

March 13  -  i have exact same problem.I file the fed and get that same message when I try to file NY or NJ state. 

I tried tech support and they couldn't fix it.   They tried to bring in new state download and no luck.  I uninstalled my cd version  , and brought down the online version of Deluxe.  It  preserved the data, and yes, still have the same problem . Make sure you get printouts for mailing ,first before doing anything. I suspect I will be mailing 2 states soon. Haven't  done that in 15years or so.  I signed up for community feedback on this problem.