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State tax filing
I sucessfully efiled fed. I've used tt for 15+ years. I simply go to state efile, at bottom it says in small print i already did fed as well as check status etc. the next page isn't usual efile page, it's a simple brief annoying message that i need to efile fed first, go back and click fed , which you can't because it has been efiled ! Tech support had me hop through hoops to bring in separate state software, ny. they were able to view my keystrokes, see my screen etc. 1hour to 2hours later, failure. and they closed the ticket ,not resolved but claiming so. i 'm using cd software. I uninstalled it. Brought down my download. I guess it's a duplicate in my license because the problem still exist. By the way it preserved the data, i was concerned , i 'd have to completely re-do taxes. i didn't. I can mail them. But I 'm trying to get this fixed. Any body else have this problem with bogus efile status when trying to efile a state, after successfully efile of fed and system says you didn't efile fed ??