[Edited 14 Mar 21, 09:18 AM PST]
If you only lived and worked in NY during 2020, you are not subject to MA state income tax - you should not owe MA any tax.
If your employer withheld MA income tax, you will have to file a non-resident MA return in order to get a refund of MA taxes. In the income allocation interview of the MA state tax program, make sure you indicate that none of your income was earned in (or allocable to) MA.
Make sure you completed your Personal Info interview correctly:
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Select New York as your state of residence;
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Answer "No" when asked if you "Lived in another state in 2020?" That question only applies if you changed your state of residence in 2020.
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When asked if you "Earned money in another state?", answer "No" (you earned your money working in NY - your employer's location is irrelevant to this question).
@TomD8
